【Important】Delayed Shipping and Customer Service Response Due to Kumamoto Earthquake

Due to the earthquake that occurred on July 28th 16:27, centered in Kumamoto Prefecture with a maximum intensity of 7, to ensure the safety of our employees, and considering factors such as power outages, logistics disruptions, and traffic control in surrounding areas, the following services may be delayed:

・Customer Service (Inquiries and responses, including social media inquiries)

・Shipping and delivery of ordered goods

We are currently continuously monitoring the impact and actively addressing the issues, but the processing time may be longer than usual. We sincerely apologize for any inconvenience or disruption caused and ask for your understanding and patience.

We will inform you once operations resume.

Thank you for your continued support and understanding. We will do our best to restore normal operations as soon as possible and continue to provide you with excellent service.