Notice Regarding Customer Support and Product Delivery During the Year-End and New Year Holidays
Thank you for your continued support of Domohorn Wrinkle.
This is an important notice regarding our customer support hours and product delivery schedule during the year-end and New Year holidays.
◆Customer Support Holiday Hours
Holiday Period: December 31, 2025 - January 1, 2026 (Japan Time)
Affected Services: Real-time live chat support and same-day response to email inquiries will not be available.
We will respond to inquiries received during this period after January 2, 2026 (Japan Time) in the order they were received.
◆ Regarding Product Shipping
Please be informed that shipments will be temporarily paused as follows:
Shipping Pause Period:
December 25, 2025 (Thu) – January 1, 2026 (Thu) [Japan Time]
We apologize for any inconvenience and truly appreciate your kind understanding.
Please note that orders placed through our website can still be made as usual during this period. Products ordered will be shipped sequentially starting from Friday, January 2, 2026.
We apologize for any inconvenience this may cause and sincerely appreciate your understanding. Should you have any questions, please do not hesitate to contact us.