Notice of New Year Holidays
Thank you for your continued support.
We would like to provide you with information regarding the holiday schedule for our customer center and delivery services during the year-end and New Year period.
[About Customer Service Center]
Please be informed that our customer service will be closed for two days on December 31st and January 1st.
Inquiries received during this period will be processed respectively starting January 2, 2024.
[About Delivery Services]
From December 30th to January 3rd, FedEx will be on a brief break. While we are committed to dispatching your orders promptly, the holiday season tends to bring about increased shipment volumes, which may result in delays in delivery.
Shipments will proceed as usual during the year-end and New Year. However, due to heightened shipment volumes, delays in delivery may occur.
We sincerely apologize for any inconveniences this may cause and greatly appreciate your understanding.
You can continue to make purchases through the website as usual.