Order Guidelines

1. About Custom Duties, Import Taxes and Custom Clearance Handling Charge

Orders may be subject to custom duties, import taxes and custom clearance handling charge levied by the destination country. Customers have to bear such custom duties, import taxes and custom clearance handling charge. Customs policies vary widely from country to country.

2. Delivery Method

Parcel will be delivered directly from Japan by EMS (Express Mail Service).
It normally takes around 7 days for successful delivery. However, delivery might be delayed due to weather, traffic conditions or customs clearance.

※Delivery date cannot be requested.
※You may have to pick up items at local post offices.
※Please directly contact local post office about delivery status.

3. Delivery Fee

Shipping fee varies based on the destination and quantity of product.
※The shipping fee of reward gifts will be held in responsible by DWrinkle.

Shipping campaign:
Order over JPY 20,000, shipping fee 50% off
Order over JPY 30,000, free shipping

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