Frequently Asked Questions

About order/payment/return

How can I place an order?

Answer

You can place an order online.

www.domohornwrinkle.com

We take order online 24 hours throughout the year.

Page top
Do you deliver for single item purchase?

Answer

Yes, we do.
Please feel free to place your order according to your skincare treatment needs.

Page top
How can I make payment?

Answer

We accept the following payment methods:

Acceptable types of cards.

◆Credit Card
We accept the following credit cards:
  • MasterCard
  • VISA
  • JCB
  • AMEX
  • Diners Club
◆UnionPay
◆ALIPAY
Page top
Can I exchange or return the products?

Answer

  1. 1) If you wish to return or exchange your purchase due to your personal preference, you may do so by contacting us at enquiry@domohornwrinkle.com within eight days after receiving the items provided that they are unopened. In such cases, you are requested to pay for the return postage.
  2. 2) We accept returning and exchanging of purchased items if you find them soiled or damaged. Please contact us at enquiry@domohornwrinkle.com within ten days after receiving the items. We will replace them with new items at our cost including postage.
Page top
Is there a delivery fee?

Yes, there will be a delivery fee. We try our best to deliver to you in the most reasonable cost. Delivery fee varies depending on the delivery country and area.

Page top
Can I designate a delivery time?

We apologize that we do not provide the specify delivery time service. Thank you for your understanding.

Page top
Can I deliver outside of my home address?

With regards to delivery location, it is possible to deliver elsewhere. Please fill in your house address AND the delivery address.

Page top

Frequently Asked Questions

  • About Products & Ingredients
  • About the Treatment
  • About Order / Payment / Return
  • About SAISHUNKAN
  • About Point Reward Programme
  • About Online Membership

If you still cannot find the answer ...

Contact Us

Please inquire by clicking the below "Contact Us" button.
It might take some time to answer your question in case there are many inquiries at the same time.

Page top

Copyright (c)2001-2021 Saishunkan Pharmaceutical Co.,Ltd. All Rights Reserved.